Mr. Cooper Group named former vice chairman and President Chris Marshall as the new CEO of subsidiary real estate solutions firm Xome. Marshall will replace former CEO Mike Rawls, who is set to retire effective June 30.
Marshall will work will Rawls over the coming months to ensure a smooth transition of power, the company explained. He will then collaborate with Xome’s leadership team to focus on market share and new revenue opportunities going forward.
“Since taking on the role of CEO in 2020, Mike has skillfully led Xome to become the powerhouse real estate marketplace it is today, with tremendous opportunity for growth as we move into 2025. We are sincerely grateful for Mike’s thoughtful leadership and innovative spirit over his 25 years with the Mr. Cooper Group team, and we wish him all the best,” Jay Bray, Mr. Cooper Group’s chairman and CEO, said in a statement.
“With Mike’s upcoming retirement, we are pleased to have Chris Marshall step in to lead Xome as we position the company for continued success,” Bray added. “Chris is an industry expert when it comes to driving revenue growth and building partnerships. In his time at Mr. Cooper, our team realized exponential growth and greater financial strength, and I am confident that Xome will unlock new avenues for growth and bolster its market position under Chris’ leadership.”
Marshall brings 20-plus years of experience in mortgage operations and financial leadership. He currently serves as an executive chairman for servicing technology company Sagent, a role he will maintain after the transition.
The University of Florida alum also has chairman and executive leadership experience with companies like Tax Guard, Capital Bank, Ally Financial, Fifth Third Bank and Bank of America.
“The Xome team has built an innovative, state-of-the-art real estate platform and fostered strong relationships with leading industry players,” Marshall said in a statement. “I am looking forward to helping the team sustain this momentum as Xome continues to elevate its market position.”
This executive leadership change follows a trend of growth-focused moves by Mr. Cooper in 2024. Already one of the nation’s largest home loan servicers, it saw a major jump in the size of its servicing portfolio volume at the end of 2024 — growing to $1.5 trillion at the end of the third quarter. This came after the company acquired Flagstar Bank assets in July.
“We also took over a subservicing business and brought over team members. Not many companies can provide a holistic solution to sellers of servicing, subservicing, TPO business, etc. We call it ‘perfect the platform,’” Bray said on an episode of the PowerHouse podcast.
Texas-based Xome, a company offering products for title, valuations, field services and asset management, also made expansion moves in 2024. This included the launch in May of a DIY sales platform that eliminates the need for a real estate agent.
